Hail Operations · Consulting · Industry Authority

The PDR industry's go-to hail operations expert.

20+ years building, scaling, and rescuing PDR operations — from family body shops to large-scale catastrophe events. Creator of modern PDR pricing standards now used across major estimating platforms.

20+ Years in PDR
Nationwide Consulting
Modern Pricing Standards Creator
MSO to Family Shop Experience
The reality of a hail event

When the storm hits, your normal process collapses.

Production grinds. Estimators drown. Insurance carriers slow-pay. Customers light up the phones. Vehicles sit on the lot, depreciating by the day — and competitors are already booking the work.

Paul has spent two decades inside that chaos. He's built the playbook that turns a hail event from a revenue disaster into the most profitable quarter of the year.

Higher throughput

Cleaner claims

Calmer customers

Healthier shop

The 4-step recovery framework

The playbook body shops use to win the storm.

01

Control the Intake

Stop chaos at the door. Capture every vehicle.

02

Streamline Insurance

Faster estimates, cleaner supplements, paid work.

03

Maximize Repair Flow

Throughput systems built for CAT-level volume.

04

Keep Customers Informed

Communication that protects your reputation.

Paul Kordon
About Paul

One of the most respected figures in PDR — nationwide.

Paul Kordon is the owner of Dent Shop Inc. His career spans family body shops, large MSOs, and large-scale hail catastrophe operations. He's widely recognized for developing the modern PDR pricing structures now integrated into major estimating platforms — and for the operational frameworks that keep shops profitable when the storm hits.

Work With Paul